Privacy
VV Plumbing & Heating Privacy Policy
This privacy policy explains what information VV Plumbing & Heating collects when you visit this website, call us, or request an estimate, how we use that information, and the choices you have about it.
- Licensed Plumber
- Fully Insured
- 10+ Years of Experience
- 24/7 Emergency Service
- Locally Owned in Hopedale, MA
- Free In-Home Estimate
- No Obligation
What we collect
Information We Collect
VV Plumbing & Heating collects only the information you choose to give us, plus basic technical data that any website receives. When you send the estimate form, call our team, or send us a message, we receive the details you provide so that we can answer your request and do the work you ask for.
- Your name, phone number, and email address.
- Your ZIP code, so we can confirm that your property is in our service area.
- The service you need and any details you write in the form.
- The page of this website where you sent the form.
- The content of phone calls, text messages, or emails you exchange with our team.
How we use it
How We Use Your Information
We use your information to respond to your request and to provide the plumbing and heating services you ask for. That includes contacting you about your estimate or emergency, scheduling visits, sending estimates and reminders, and keeping a record of the work done at your property. We do not use it for unrelated purposes.
- To answer your questions and prepare an estimate.
- To schedule, confirm, and follow up on visits and repairs.
- To send estimates, reminders, and updates about your job.
- To keep a record of past work, in case you need us again.
Calls and texts
Phone Calls and Text Messages
When you give us your phone number, our team may call you or send you text messages about your estimate, your appointment, or the job you requested. Message frequency depends on your request, and standard message and data rates from your carrier may apply. You can stop text messages at any time.
- Reply STOP to any text message to stop receiving texts from us.
- Reply HELP to a text message, or call our team, if you need assistance.
- Mobile numbers and text message consent are not shared with third parties for their marketing purposes.
Sharing
How We Share Information
VV Plumbing & Heating does not sell your personal information. We share it only with service providers that help us run the business, such as the systems we use to receive form requests, manage customer contacts, send messages, and host this website, and only as needed for those tasks. We may also share it when the law requires.
Website data
Cookies and Website Data
This website does not use advertising cookies, tracking pixels, or analytics tools. Our hosting provider may set a small security cookie that helps block automated traffic, and like any web server it records basic technical data, such as the pages requested and the type of browser. You can block cookies and still request an estimate.
Your choices
Your Choices and How to Contact Us
You can ask VV Plumbing & Heating to update or correct your information, to stop contacting you, or to delete the information we hold about you when it is no longer needed for a job or a legal record. For any of these requests, call (857) 412-8389 or send us an email.
This website is meant for adults looking for plumbing and heating services and is not directed to children. This privacy policy may be updated from time to time, and the current version will always be published on this page.
Free estimate
Request Your Free Plumbing Estimate
When you send this form, VV Plumbing & Heating uses your details only to answer your request, as described in this privacy policy. Tell us about the problem or the project and include your ZIP code, and our team will contact you about a free, no-obligation estimate. For emergencies, call (857) 412-8389.
- Licensed Plumber
- Fully Insured
- 10+ Years of Experience
- 24/7 Emergency Service
- Locally Owned in Hopedale, MA
- Free In-Home Estimate
- No Obligation
FAQ
Questions About Your Privacy
These answers cover the most common questions about how VV Plumbing & Heating handles the information you share through the estimate form, phone calls, and text messages. If yours is not answered here, call (857) 412-8389 or email contact@vvplumbing.com, and we will explain.
Does VV Plumbing & Heating sell my personal information?
No. VV Plumbing & Heating does not sell your personal information. We use the details you share to answer your request and provide our plumbing and heating services, and we share them only with service providers that help us run the business, such as the systems we use for forms, contacts, messages, and this website.
How do I stop receiving text messages?
Reply STOP to any text message from VV Plumbing & Heating and we will stop sending you texts. You can also call our team and ask us to stop contacting you by text, phone, or email. Stopping messages does not affect any work already scheduled, and you can contact us again at any time.
How can I update or delete my information?
Call or email VV Plumbing & Heating and tell our team what you would like to change. We can correct your contact details, stop contacting you, or delete the information we hold about you when it is no longer needed for a job or a legal record. We will confirm when the request is done.